Topics > Email > KB ID # 1262

KB ID # 1262
Last Update : 2017/12/12
Rating : Not Rated
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Question / Issue
How do I configure my Insurance Website Builder e-mail within Mozilla Thunderbird?

Answer / Solution

Please follow all instructions completely as they are all required to properly setup Mozilla Thunderbird version 2.

  1. Open Thunderbird
  2. Click Tools on the toolbar
  3. Click Account Settings...
  4. Select Outgoing Server (SMTP) in the left pane.
  5. Click the Add... button. (this is NOT the Add Account... button)
  6. Type in IWB SMTP Server into the Description text box
  7. Type in secure.emailsrvr.com into the Server Name text box
  8. Type in 465 into the Port text box
  9. Check the Use Name and Password Checkbox
  10. Click the SSL radio button
  11. Select Yes under the Use secure connection section
  12. Click the OK button
  13. Click the Add Account... button
  14. Select Email account
  15. Click the Next> button
  16. Type in your name into the Your Name: text box
  17. Type in your e-mail address in the E-Mail address text box
    Your e-mail address will be your user name and domain name as created in the Administration Console. Example : john@freedemowebsite.com
  18. Click the Next> button
  19. Select the POP radio button
  20. Type in secure.emailsrvr.com into the Incoming mail server text box
  21. Click the Next > button
  22. Re-type your e-mail address in the Incoming User Name text box
  23. Click the Next > button
  24. Click the Next > button on the Account Name screen.
  25. Click the Finish button
  26. Highlight Server Settings under the newly created account
  27. Type in 995 into the Port text box
  28. Click the SSL radio button
  29. Click the OK button
  30. Click the Get Mail icon on the toolbar.
  31. Click the Accept this certificate permanently radio button
  32. Click OK
  33. Type in your e-mail password as created using the Administration Console in the the Password text box
  34. Check the Use the Password Manager to remember this password check box.
  35. Click the OK button
  36. Click the Write icon on the toolbar
  37. Type your e-mail address into the To field.
  38. Type Test into the Subject field.
  39. Type Test into the Body field.
  40. Click the Send button.
  41. Click the OK button.

Due to the complexity of setup and rarity of use, Thunderbird is not support by Insurance Technologies Corp. or the Insurance Website Builder. The steps above are merely a guide to facilitate your setup. If you have any questions regarding the setup of Thunderbird, please contact your IT staff.

NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Thunderbird® is a registered trademark of Mozilla. All rights reserved



Direct Link to This KB
http://support.insurancewebsitebuilder.com/support/iwb/?f=1262
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