Topics > Email > KB ID # 1708

KB ID # 1708
Last Update : 2017/12/12
Rating : Not Rated
Add to favorites

Question / Issue
How do I setup my email client to send email from my domain alias?

Answer / Solution

You may send messages from a domain alias (another domain that can funnel incoming emails to your primary email addresses).

1. Create an additional account in your Email Client (Outlook, iPhone, etc.)

         a. Under User Information: you will change the "Email Address" field to show the domain alias with any mailbox name, such as.

YourAddress@DomainAlias.com or AnyAddress@DomainAlias.com

b. Under Logon Information: you will use your normal email address and password.

 

Create Rule for Sent Items

You can create a rule that will copy email sent From: your alias address to the Sent Items folder on your regular account. If you don't do this, your sent email won't all be stored in the same folder. If you use a different folder to store sent email (for example, "Sent"), you can choose that folder when creating this rule.

To create a rule to copy sent messages to your regular account's Sent Items folder, do the following:

  1. Do one of the following:
    • Within Outlook 2007, click Go > Mail to ensure you are in the email portion of Outlook.  Click Tools > Rules and Alerts....
      • If you don't see Rules and Alerts in the Tools menu, select the Inbox for your regular address and try again.
    • Within Outlook 2010, click Home > Rules > Manage Rules &Alerts...
  2. Select Inbox [] from the drop-down menu labeled Apply changes to this folder:.
    • For example, if your alias address is address@domain.com, select Inbox [address@domain.com] from the menu.
  3. Click New Rule....
  4. Do one of the following:
    • In Outlook 2007, select Check messages after sending.
    • In Outlook 2010, select Apply rule on messages I send.
  5. Click Next.
  6. Put a check mark next to the option, through the specified account.
  7. In the box at the bottom of the window, click specified.
  8. Select your alias address from the drop-down menu labeled Account:. Then click OK.
    • For example, if your alias address is address@domain.com, select that from the Account: menu.
  9. Click Next.
  10. Put a check mark next to the option, move a copy to the specified folder.
  11. In the box at the bottom of the window, click specified.
  12. Click the plus (+) sign next to your regular email address (i.e. youraddress@domain.com). Then browse to the Sent Items folder for that account, select it, and click OK.
    • If you use a different folder to store sent mail, select that folder instead.
  13. Click Next.
  14. The next screen asks if there are any exceptions, but there are none. Click Next.
  15. Enter Copy Sent Email for to Sent Items on  in the box labeled Step 1: Specify a name for this rule.
  16. Click Finish.
  17. You will see the message, This rule is a client-only rule, and will process only when Outlook is running. ClickOK.
  18. Click Apply. Then click OK.

You have created a rule that will copy email sent From: your alias address to the Sent Items folder on your regular account. This will help ensure all of your sent email is stored in the same Sent Items folder.

Send Email using an Email Alias Account

To send email using the alias address, do the following:

  1. Click New to compose a new email message.
  2. Click the Account drop-down menu located beneath the Send button.
  3. Select the alias address from the list of accounts.
  4. Compose your message like normal and send it. The email will be sent from the address you selected.
    • We recommend sending a test message to yourself or a coworker to verify that everything is working as expected.

 



Direct Link to This KB
http://support.insurancewebsitebuilder.com/support/iwb/?f=1708
How would you rate this article?

Poor
1
2
3
4
5

Great
Submit

Back to Top