| Question / Issue |
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| How do I configure general account settings? |
| Answer / Solution |
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- From the home screen click the Account Settings button on the Advanced section of the tool bar.
- When the window opens, click the General button on the Show section of the tool bar.
- Fill out all information as possible.
- The Account Name is the name of your agency that you want to display in emails.
- The Account E-Mail is the e-mail address that you want use as a default. The system will use this email if no other email is presented.
- The Billing Address needs to be filled out fully.
- The Mail as Address needs to be be filled out fully. This will be displayed in the footer of emails for CAN-SPAM compliant reasons.
- Under the Internet section fill out all of your Internet addresses. This will allow the system to add links to your mailings automatically.
- Under the Other section you can select further advanced settings including:
- Default Display As Format - Default Display As Format for a new contact.
- Embed Images - Allows the system to attach e-mail images to the mailing. This increases deliverability but will cause issues in the open tracking.
- Available to Send - Allows you to set the time that you want the system to send the e-mails. You can restrict it by day of week, holiday and hour.
- Once completed click the Save button to save your settings.
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KB ID # 766
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