Topics > Email > KB ID # 1257

KB ID # 1257
Last Update : 2017/09/15
Rating : Not Rated
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Question / Issue
I am able to receive e-mail, however, I am unable to send e-mail. What can I do?

Answer / Solution

Often your ISP will block outbound e-mail to third party mail servers for security reasons. This is generally the case for companies that get their Internet service through DSL or Cable modems. Your router or modem may also block certain ports.

The Insurance Website Builder supports multiple ports for our e-mail protocols. Below you will find a list of ports that you can use should the default ports not work correctly.

SMTP Ports Port
Secure SSL Port (Recommended) 465
Basic Port 25
Alternate Basic Port 366

Should these settings not work, below you will find a list of common SMTP Server and Port Settings for many ISPs. This list may not be the most current settings for your ISP, if you have any questions, please contact your ISP directly.

ISP Name SMTP Server Port
Access4Less smtp.access4less.net 25
Ace Group mail.acegroup.cc 25
Adelphia mail.adelphia.net 25
Albacom smtp.albacom.net 25
alise outmail.f2s.com 25
Alltel mail.alltel.net 25
Ameritech mailhost.det.ameritech.net 25
AOL smtp.aol.com 587
Archer Internet smtp.archerserve.com 25
AT&T smtp.att.yahoo.com 25
AT&T (Broadband) mail.attbi.com 25
AT&T Global smtp1.attglobal.net 25
AT&T WorldNet mailhost.worldnet.att.net 25
Atlantic Broadband smtp.atlanticbb.net 25
Auna smtp.auna.com 25
BCPL mail.bcpl.net 25
Bell Atlantic smtpout.verizon.net 25
Bellsouth mail.bellsouth.net 25
Bestweb smtp.bestweb.net 25
Bezeq International mail.bezeqint.net 25
Bitstop pangasinan.com 25
Blazenet smtp.blazenet.net 25
Bluebottle mail.bluebottle.com 25
Bluelight smtp.mybluelight.com 25
BT Internet mail.btinternet.com 25
BT Openworld mail.btopenworld.com 25
BTClick smtp.btclick.com 25
Cable One mail.cableone.net 25
CAIS smtp.cais.net 25
Cantv mail.cantv.net 25
CAPU smtp.capu.net 25
CBeyond (Atlanta) mail.atl.cbeyond.com 25
Cedar Falls Utility mail.cfu.net 25
cegetel smtp.cegetel.net 25
CFU Net mail.cfu.net 25
Charm.net smtp.charm.net 25
Charter smtp.charter.net 25
CharterMI.net mail.chartermi.net 25
CharterTN.net mail.chartertn.net 25
Cinncinnati Bell smtp.fuse.net 25
Claranet relay.clara.net 25
collegeclub collegeclub.com 25
Columbia Power & Water mail.cpws.net 25
Comcast smtp.comcast.net 587
Compuserve smtp.compuserve.com 25
Concentric.net smtp.concentric.net 25
Covad smtp.covad.net 25
Cox Business smarthost.coxmail.com 25
Cox Central smtp.central.cox.net 25
Cox East smtp.east.cox.net 25
Cox West smtp.west.cox.net 25
Crosslink smtp.crosslink.net 25
CWCom smtp.ntlworld.com 25
DCANet smtp-relay.dca.net 25
Delmarva Online mail-gw.dmv.com 25
Delta Net smtp.deltanet.com 25
Direcway smtp.direcway.com 25
DSL Extreme smtp.dslextreme.com 25
Earthlink smtp.earthlink.net 25
Earthlink International ismtp.earthlink.net 25
Earthlink Network mail.earthlink.net 25
Earthlink Satellite smtp.Earthlink.net 25
Edge.net mail.edge.net 25
eircom.net mail2.eircom.net 25
Elknet mail.elknet.net 25
Enter smtp.enter.net 25
Epix out.epix.net 25
EROLS mail.erols.com 25
Etisalat smtp.emirates.net.ae 25
Execpc mailgate.execpc.com 25
Express56 smtp.express56.com 25
Ezy smtp.ezy.net 25
FastMail mail.messagingengine.com 25
Flashcom smtp.flashcom.net 25
Forbin.net mail.forbin.net 25
Freedom2surf outmail.f2s.com 25
Frontiernet.net smtp.frontiernet.net 25
Frontline.net smtp.fcc.net 25
Fuse smtp.fuse.net 25
Gateway.net smtp.Gateway.net 25
gmail smtp.gmail.com 25
GMX mail.gmx.net 25
go.com smtp.go.com 25
GTI mail.gti.net 25
Haier Electronics smtp.haier-electronics.com 25
HiNet ms1.hinet.net 25
Hinet msa.hinet.net 25
Home mail.home.com 25
HotMail mail.hotmail.com 25
HotPOP.com smtp.hotpop.com 25
IBM.Global net smtp1.ibm.net 25
ibm.net smtp1.ibm.net 25
ic24 smtp.ic24.net 25
Interaccess.com smtp.interaccess.com 25
Internet America mail.airmail.net 25
inWind mail.inwind.it 25
ioNet Inc mail.ionet.net 25
Iowa Farm Bureau mail.fbx.com 25
IOWA Telecom smtp.iowatelecom.net 587
ITOL mail.itol.com 25
ixpres.com smtp.ixpres.com 25
JC.net mail.jc.net 25
Juno smtp.juno.com 25
Katamail smtp.katamail.com 25
Kataweb smtp.katamail.com 25
Lineone smtp.lineone.net 25
Madasafish smtp.madasafish.com 25
mail.quizil.net mail.quizil.net 25
Mailsnare mail.mailsnare.net 25
Maktoob Mail mira0.maktoob.com 25
MCI mailrelay.internetmci.com 25
Mediacom mail.mchsi.com 25
Mediaone.net smtp.ce.medione.net 25
MegaPath mail.megapathdsl.net 25
Mid Iowa smtp.midiowa.net 25
Mindspring smtp.mindspring.com 25
Mpower Com smtp.mpowercom.net 25
ms15.hinet.net ms15.hinet.net 25
MSN smtp.email.msn.com 25
MSN DSL secure.smtp.email.msn.com 25
mtel mail.mtel.net 25
Nauticom mail.nauticom.net 25
NEBI.com mail.nebi.com 25
Netcom smtp.ix.netcom.com 25
NetEze mail.neteze.com 25
Netins smtp.netins.net 25
netscape smtp.isp.netscape.com 25
netvigator mail.netvigator.com 25
NetZero smtp.netzero.net 25
NTLWorld smtp.ntlworld.com 25
NYU.edu smtp.nyu.edu 25
OLG.com mail.olg.com 25
OneMain smtp.onemain.com 25
oNo smtp.ono.com 25
Optonline mail.optonline.net 25
Pacbell mail.pacbell.net 25
Panix.com mailhost.panix.com 25
Patriot Media smtp.patriot.net 25
PeoplePC smtp.peoplepc.com 25
Pipeline smtp.pipeline.com 25
Pipex smtp.dsl.pipex.com 25
pixius smtp.citilink.com 25
Post Man mail.postman.net 25
Prodigy smtp.prodigy.net 25
PSI.net relay.smtp.psi.net 25
PTD.net mail.ptdprolog.net 25
QIS mail.qis.net 25
Quixnet smtp.quixnet.com 25
Qwest Internet pop.dnvr.qwest.net 25
Qwest with MSN smtp.live.com 25
RCN smtp.rcn.com 25
Rconnect smtp.earthlink.com 25
Richland Tel mail.mwt.net 25
Rider.edu enigma.rider.edu 25
Robsoncom smtp.robsoncom.net 25
Rogers Hi-Speed smtp.broadband.rogers.com 25
RunBox smtp.runbox.com 25
SBC Global smtp.sbcglobal.net 25
SBC Global Pacbell smtp.pacbell.yahoo.com 25
SBC Global Prodigy smtpauth.prodigy.net 25
SBC Global SWBell smtp.swbell.yahoo.com 25
SBC Global Yahoo smtp.sbcglobal.yahoo.com 25
Shylex Telecom smtp.shylex.net 25
Smallville Com mail.toto.net 25
SniP mail.snip.net 25
softhome.net mail.softhome.net 25
Solvnet solvnetmail.net 25
Southwestern Bell mail.swbell.net 25
Speakeasy mail.speakeasy.net 25
Spectrum DSL mail.webstable.com 25
SprintLink smtp.a001.sprintmail.com 25
Sprintmail mail.sprintmail.com 25
SprintPCS smtp.sprintpcs.com 25
Sprynet m6.sprynet.com 25
Spymac mail.spymac.com 25
Starpower smtp.starpower.net 25
Supanet smtp.supanet.com 25
Sympatico mailhost.sk.sympatico.ca 25
TDS Metro Com smtp.tds.net 25
Tele2Internet virtual.everyday.com 25
telkom smpt.telkom.net 25
Telkomsa.net smtp.telkomsa.net 25
Telus.net mail.telus.net 25
Texas Masons vipmail.Earthlink.net 25
The-Beach.net mail.the-beach.net 25
Ticon smtp.ticon.net 25
TRX Inc smtp.trxinc.com 25
Tugamail mail.tugamail.com 25
UMBC smtp.gl.umbc.edu 25
unitedemailsystems unitedemailsystems.com 25
US Internet smtp.usit.net 25
USA.NET mail.netaddress.usa.net 25
UUNet mail.uu.net 25
Verio mail.verio.net 25
Verizon outgoing.verizon.net 25
Virgin smtp.virgin.net 25
Vispa mail.vispa.com 25
Waitrose smtpmail.waitrose.com 25
wanadoo smtp.wanadooadsl.net 25
Westel Com smtp.midlands.net 25
Which Online mail.which.net 25
Wide Open West smtp.mail.wideopenwest.com 25
www.gmail.com smtp.gmail.com 25
X-Privat mail.x-privat.org 25
XO Communications smtp.concentric.net 25
Ya.com smtp.ya.com 25
Ya.com ADSL smtp2.adsl.ya.com 25
Yahoo smtp.mail.yahoo.com 25
You 2 Square mail.yousq.net 25
Ziplink smtp.ziplink.net 25



Direct Link to This KB
http://support.insurancewebsitebuilder.com/support/iwb/?f=1257
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